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Web PHP Interface 1.0

Web PHP Interface 1.0


Web PHP Interface - Web front-end for controlling Indigo via PHP more>>
The Web PHP Interface AppleScripts along with Mac OS Xs Personal File Sharing (Apache web server), give you a web front-end for controlling Indigo via PHP.

Completly freeware.

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Download (17KB)
Added: 2005-12-16 License: Freeware Price:
1411 downloads
Web ACGI Interface 1.0

Web ACGI Interface 1.0


Web ACGI Interface - AppleScript to ACGI Dispatcher to Web-based Home Automation more>>
The Web ACGI Interface script, along with the ACGI Dispatcher Application and Mac OS Xs Personal File Sharing (Apache web server), gives you a web front-end for controlling Indigo.

Included is an ACGI script to allow control and monitoring of RCS thermostats.

Completly freeware.

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Download (81KB)
Added: 2006-04-26 License: Freeware Price:
1279 downloads
NextBus Widget Interface 2.1

NextBus Widget Interface 2.1


NextBus Widget Interface - Widget interface to the NextBus.com vehicle tracking system more>>
NextBus Widget Interface brings the power of the NextBus prediction system to your Dashboard.
Simply select your settings, and see updated predictions with the touch of a button.
Enhancements:
- Updated to include additional route information.
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Download (35KB)
Added: 2006-08-24 License: Freeware Price:
1157 downloads
Mac OS X Developer Icons 1.0

Mac OS X Developer Icons 1.0


Mac OS X Developer Icons - 5 toolbar icons & 9 Interface icons for developers more>>
I create OS X icons based on the Apple Human Interface Guidelines for software developers, web and users.

• Photo-illustrative style user application icons
• Toolbar icons and other size of interface icons
• Custom design elements such as buttons, tabs and other type of icons
• Mac OS X Dashboard widget icons and other size of artworks.

Mac OS X Developer Icons consists of five toolbar icons and nine interface icons based on the Apple Human Interface Guidelines for OS X developers.


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Download (45KB)
Added: 2005-12-28 License: Freeware Price:
810 downloads
iTKO LISA WS-Testing 3.5

iTKO LISA WS-Testing 3.5


iTKO LISA WS-Testing brings a feature-rich and trustworthy no-code web services test authoring and execution solution that both developers and QA/Business teams can use. more>>

iTKO LISA WS-Testing 3.5 brings a feature-rich and trustworthy no-code web services test authoring and execution solution that both developers and QA/Business teams can use. The solution offers the functionality you expect from the leading Web Services testing tool on the market today - and supports all of the current protocols and unit/functional/regression tests you need to build and launch thorough test workflows against your WSDL and SOAP objects.

LISA WS-TestingTM supports deep testing of WSDL (Web Services Directory Language) libraries, and the SOAP (Simple Object Access Protocol) objects that they generate. LISA allows you to test these "headless" components as if accessing them from multiple web interfaces or through other web services. And further, LISA lets you directly map to your services without ever developing a test client or maintaining scripts.

Benefits:

  1. No-code testing means less time coding tests and test clients, and more time testing.
  2. Developers and non-developers can rapidly learn and use LISA.
  3. "Live Interaction" lets you author and adjust the test as you observe live behavior from the web service, and you can continue to execute your tests without recompiling test code.
  4. Use LISA's easy point-and-click testing interface, then launch LISA tests from a command line.
  5. LISA runs on any client and supports Java and .NET and any other SOAP-compliant web services.Since LISA WS-Testing test cases and test runs are saved as XML files, you can incorporate them easily into your process as attachments to groupware, SCM (Source Code Management) issue tracking and requirements management tools.

Major Features:

  1. No-code SOAP/XML recording/testing and WSDL exploration and test maintenance. All you need to know is the URL to capture and invoke any type of test against a web service!
  2. Use the same tests throughout design, development, deployment and performance/service maintenance processes of Java or .NET-based web services.
  3. Multiple roles. LISA is no-code automated testing, meaning developers no longer have to script tests, and non-programming team members in QA and business requirements teams can also get involved in functional testing.
  4. Multiple systems. One LISA test case can follow a complex workflow and validate multiple web sessions, web services, and servers. LISA supports active sessions, WS-Security protocols, authentication and magic strings, so it lets you test systems just as your end users will.
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Added: 2006-12-10 License: Freeware Price:
downloads
Web iPhoto Access 2.5

Web iPhoto Access 2.5


Web iPhoto Access 2.5 provides you with a professional tool which help to share your iPhoto Libraries over the internet. more>>

Web iPhoto Access 2.5 provides you with a professional tool which help to share your iPhoto Libraries over the internet. As soon as you have uploaded pictures or movies from your camera to your library, you want these pictures to be available to your friends, family or whoever.

WiPhA provides a powerful, beautiful and easy to use web interface to your libraries as well as automatic photocast of all your albums. Moreover, people can easily download a bunch of pictures and import them in their own iPhoto library with your captions and comments. WiPhA provides extensive search capabilities to easily browse your pictures, even in a big library.

Major Features:

  1. Full featured yet easy web access to your iPhoto Libraries:
    • Extensive search capabilities (albums, captions, comments, dates, keywords)
    • Unique "date map" feature to get a quick overview of the entire library and select the period to browse
    • Manual or automatic slideshow mode
    • Share multiple iPhoto libraries
    • Button to e-mail links to the photos you have displayed and to the associated photocast album
    • Display the full size pictures and EXIF data
    • Automatic update notification
  2. Photocast your albums for free
    • Every Album is automatically photocast (rss feed) without requiring a .mac account!
    • Photocast may be used with iPhoto 6 or any RSS reader on any OS
  3. Export pictures
    • Users can select multiple pictures and download them as a single zip
    • User can then import these pictures in an other iPhoto library and keep their captions and comments with the provided AppleScript
  4. Enforce your privacy
    • WiPhA support user logins and password that you set
    • You determine which albums each user sees
    • Web access and photocast albums are both protected (with the same logins)
    • No direct access to files (all data are filtered before being delivered)
  5. Standard compliant
    • XHTML 1.0
    • CSS2
    • RSS 2.0
    • Web 2.0 - Ajax
  6. Light and fast
    • Ajax technology used to limit bandwidth usage and get faster responses
    • No need to have iPhoto running, or even to be logged in
    • No background process will be installed in your account
    • WiPhA relies on the iPhoto data (but doesn't modify it) as much as possible to avoid generating new thumb images
    • Generated data are cached and reused.

Requirements:

  • For you, on the server side
    • iPhoto Library version 4, 5 or 6
    • Mac OSX 10.5.x (tested), 10.4.x (tested) or 10.3.x (not tested) [Universal binaries]
    • Mac OSX default PHP or Entropy PHP5 package (tested)
  • For your users (and you as a user)
    • A W3C compliant web browser with Javascript support enabled (tested on Safari, Shiira, Camino, Firefox, Opera). IE roughly works but the result is ugly, and a few features are missing).
    • and/or a RSS aggregator supporting basic HTTP authentication to subscribe to photocasts. Tested with iPhoto 6, NetNewsWire, Safari, Thunderbird.
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Download (2.4MB)
Added: 2009-08-29 License: Freeware Price: Notavailable
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Other version of Web iPhoto Access
Web iPhoto Access 2.4and easy to use web interface to your libraries as well as automatic photocast of all your albums ... User can then import these pictures in an other iPhoto library and keep their captions and
License:Freeware
Download (2.3MB)
15 downloads
Added: 2009-05-15
License:Freeware
Download (2.1MB)
downloads
Added: 2008-01-26
Web Help Desk Software 9.2.2

Web Help Desk Software 9.2.2


Web Help Desk Software is a convenient to use as well as beneficial program of Web Help Desk for Mac OS X server installation. more>>

Web Help Desk Software 9.2.2 is a convenient to use as well as beneficial program of Web Help Desk for Mac OS X server installation. It offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Major Features:

  1. 100% Web-Based Interface: The Web Help Desk features an intuitive, easy to use, graphical tabbed interface. Administrators, Technicians, and Clients need only a web browser to utilize the application. Remote access from any location is possible by anyone with an internet connection and a web browser, regardless of platform.
  2. Cross Platform Technology: The Web Help Desk offers installers for Mac OS X Server, Windows 2000 Server or later, Linux, and Solaris. Because its written in Java, the Web Help Desk runs on any server with Java 5 installed (included in Windows and Linux installers). From a client-side perspective, end-users need only a web browser to utilize the solution; no applets, Flash, or other plug-ins required.
  3. Database Back-end: With its integrated FrontBase server on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a relational database providing a robust back-end to handle your growing needs. They also offer support for Microsoft SQL Server 2000 or later, MySQL 5, PostgreSQL, Oracle 8i or later and OpenBase.
  4. Help Request Prioritization: The Web Help Desk software uses intelligent business logic to determine which technician is assigned to a new ticket. Using a combination of location, skill-set, work schedule and work load balancing, you always get the right tech for the job. Group various locations and departments to allow the tracking of requests from separate entities within your organization to be centrally managed. Jobs can also be assigned to a Tech Group pool, so your technicians can select jobs as they become available.
  5. Client Request and Self Help: Clients have a simple interface to submit requests, view updates on previous requests, and self-serve with the FAQ Knowledge Base. The Help Request form dynamically updates as the end user defines what type of help request they are submitting. Custom fields, in the form of text boxes, popup menus, radio buttons or check boxes, are displayed dynamically based on the Problem Type chosen by the client end-user.
  6. E-Mail Based Submission and Updating: Help requests can be submitted via e-mail to one or more dedicated e-mail addresses. Help desk e-mail accounts are monitored by the application, with new messages used to automatically generate tickets (including attachments). Requests can be updated by e-mail to add notes, change status, attach files and reassign a Technician.
  7. Search Capabilities: Efficiently track your Clients, Tickets, Assets, Purchase Orders, and FAQs with Web Help Desks built-in search functionality. Save complex search queries to make finding relevant information easier and faster than ever.
  8. Asset Management: Manage both hardware and software and the clients they are assigned to; build parent/child relationships between assets to make tracking them a snap. Enter purchase order information for your assets and let Web Help Desk calculate warranty and lease end dates. Define asset types, status, locations, manufacturers and models for simple tracking.
  9. Apple Remote Desktop Integration: Web Help Desk provides seamless integration with Apple Remote Desktop, Apple's award-winning desktop management system for Mac OS X. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.
  10. Performance Reports: As the help desk administrator, your job depends on getting end-user requests handled in a timely manner. With Web Help Desk's robust graphic reporting tools, you will always know how your technicians are performing, which locations or customers are in need of extra assistance, real-time billing data, and what problem types are causing the most trouble.
  11. LDAP and Active Directory Synchronization: Schedule automatic synchronizations to your Lightweight Directory or AD, then use the Web Help Desk to authenticate users and look up client contact info. With built-in connectivity for standard LDAP and Microsoft's Active Directory, the Web Help Desk seamlessly integrates into your companys IT infrastructure.
  12. FAQ Knowledge Base: Knowledge base functionality is built into Web Help Desk, facilitating the creation of an expansive, searchable database of common requests and their resolutions available for self-service by clients, technicians, and administrators. Attach one or more files to each FAQ to make knowledge sharing even more powerful.
  13. iCalendar Integration: Monitor your ticket due dates and scheduled work hours using Apples iCal on Mac OS X, Outlook 2007 or Mozilla.orgs Calendar application. Subscribe to calendars for a specific Technician, Tech Group, or a saved query for ultimate flexibility. Complete ticket information is available in each calendar entrys notes field.
  14. E-Mail Alerts: Web Help Desk keeps all of your technicians and clients up to date with e-mail alerts. All new tickets and ticket updates can be e-mailed to the appropriate recipients. Technicians and management can be alerted when jobs have been left unchecked, unassigned or incomplete for a specified time period.
  15. PDF Generation and Spreadsheet Exports: The web is an ideal cross platform method to deliver dynamic information, but for printing, it leaves much to be desired. They've integrated real-time PDF generation into the Web Help Desk to make the printing and e-mailing of help request lists, performance reports and asset information a beautiful experience. All of these items may also be downloaded as tab delimited text files perfect for manipulating in your favorite spreadsheet application.
  16. Billing and Invoicing: Track labor and travel time, then generate instant PDF quotes or invoices. Invoices can be downloaded by designated Clients right from the web! Know your billing status in real-time with powerful reporting options, or download report results as Excel files for further manipulation.

Enhancements:

  • Fixed: Bug where Recipients section of e-mail was sometimes not showing according to setup options.
  • Fixed: Bug causing custom fields values not to appear in Excel downloads.
  • Added: Billing TSV reports now include travel time and cost

Requiements:

  • Apple Mac OS X Server 10.4 or later
  • Microsoft Windows 2000 or later
  • Red Hat Linux
  • Debian Linux
  • Sun Solaris 8 or later
  • Minimum Requirements:
    • Operating System: Mac OS X Server 10.4 or later, Windows Server 2000 or later, Linux, Solaris 8 or later
    • Deployment Runtime: Java 5, Standard Edition
    • Hardware Requirements: 768 MB RAM, 1 GB disk space
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Added: 2009-10-05 License: Freeware Price: Notavailable
downloads
 
Other version of Web Help Desk Software
Web Help Desk Software 9.2.1.13for Mac OS X server installation offering an industry leading web-based technician interface ... hour:minute is provided, includes system default date format). Fixed: Bug resulting in
Price: Notavailable
License:Freeware
Download (80MB)
downloads
Added: 2009-09-22
Web Help Desk Software 9.2.1.12with ease, all through an intuitive web-based technician interface, customer support web ... FrontBase server on Mac OS X and Windows, the Web Help Desk ensures that all your information is
Price: Notavailable
License:Freeware
Download (77.4MB)
downloads
Added: 2009-09-15
Web Help Desk Software 9.2.1.11ease, all through an intuitive web-based technician interface, customer support web portal ... in each calendar entrys notes field. E-Mail Alerts: Web Help Desk keeps all of your technicians
Price: Notavailable
License:Freeware
Download (77.4MB)
downloads
Added: 2009-09-05
Web Help Desk Software 9.2.1.10Web Help Desk features an intuitive, easy to use, graphical tabbed interface. Administrators ... in each calendar entrys notes field. E-Mail Alerts: Web Help Desk keeps all of your technicians
Price: Notavailable
License:update/patch
Download
downloads
Added: 2009-09-01
Web Help Desk Software 9.2.1.82.1.8 (free edition) provides an industry leading web-based help desk software feature set ... ease, all through an intuitive web-based technician interface, customer support web portal
Price: Notavailable
License:update/patch
Download
downloads
Added: 2009-08-25
Web Help Desk Software 9.2.1.7installation offers an industry leading web-based help desk software feature set that allows ... the help of an intuitive web-based technician interface, customer support web portal, email
Price: Notavailable
License:update/patch
Download
downloads
Added: 2009-08-18
Web Help Desk Software 9.2.1.6Web Help Desk Software 9.2.1.6 is a free product for Mac OS X server installation. It brings an ... with ease, all through an intuitive web-based technician interface, customer support web
Price: Notavailable
License:update/patch
Download
downloads
Added: 2009-08-16
Web Help Desk Software 9.2.1.5an intuitive web-based technician interface, customer support web portal, email-to-ticket ... leading web-based help desk software feature set to let you track and fulfill all of your
Price: $0.00
License:update/patch
Download
downloads
Added: 2009-08-09
Web Help Desk Software 9.2.1.3Web Help Desk Software is an advanced help desk software edition ... through an intuitive web-based technician interface, customer support web portal, email-to
Price: $0.00
License:update/patch
Download
downloads
Added: 2009-07-30
Web Help Desk Software 9.2.1.1ease, all through an intuitive web-based technician interface, customer support web portal ... on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a
Price: $0.00
License:update/patch
Download
downloads
Added: 2009-07-26
Web Help Desk Software 9.2.0.10use tool which offers an industry leading web-based help desk software feature set that allows ... through an intuitive web-based technician interface, customer support web portal, email-to
License:update/patch
Download
22 downloads
Added: 2009-07-01
Web Help Desk Software 9.2.0.8, all through an intuitive web-based technician interface, customer support web portal ... Approval requests are submitted in same support ticket interface. Voting is executed via web
License:update/patch
Download
21 downloads
Added: 2009-06-19
Web Help Desk Software 9.2.0.7installation offers an industry leading web-based help desk software feature set that allows ... with ease, all through an intuitive web-based technician interface, customer support web
License:update/patch
Download
19 downloads
Added: 2009-06-10
Web Help Desk Software 9.2.0.6through an intuitive web-based technician interface, customer support web portal, email-to ... on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a
License:update/patch
Download
20 downloads
Added: 2009-06-08
Web Help Desk Software 9.2.0.5a potential and easy to use software edition of Web Help Desk which is designed specially for Mac ... with ease, all through an intuitive web-based technician interface, customer support web
License:update/patch
Download
downloads
Added: 2009-05-14
Web Help Desk Software - Free 9.1.21

Web Help Desk Software - Free 9.1.21


Web Help Desk Software is a free, tractable and powerful help desk software edition of Web Help Desk for Mac OS X server installation that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. more>>

Web Help Desk Software - Free 9.1.21 is a free, tractable and powerful help desk software edition of Web Help Desk for Mac OS X server installation that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Major Features:

  1. Free Help Desk Software Features:
    • Mac OS X Help Desk Software Solution
    • Web-based Client UI
    • Zero Footprint
    • Customer Service Web Portal
    • Incident & Problem Management
    • Email-to-Ticket Conversion
    • LDAP / Active Directory Synchronization
    • Knowledge-base Management
    • Two-Way E-Mail Correspondence
    • Service Level Agreement (SLA) Alerts
    • Reporting Included
  2. Free Help Desk Software Integration:
    • LDAP (Lightweight Directory)
    • Microsoft Active Directory
    • Email-to-Ticket Conversion
    • SMTP, IMAP, POP3 Web Help Desk Software
  3. Free Edition:
    • No Trial Period or Expiration Date
    • Software Completely Free From Ads
    • Unrestricted Lite Edition Functionality
    • Free Software Upgrades for One Year
    • One Support Staff Admin Login
  4. All of the features, none of the hassles.
    • Free help desk software. Web-based UI, trouble tickets, customer service portal and knowledge base. No expiration, no ads, just free.

Requirements:

  • Java 5 Standard Edition
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Added: 2009-02-20 License: Freeware Price:
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Web Auction 0.3.5

Web Auction 0.3.5


Host your own online auctions and manage them through simple administration interface more>> Host your own online auctions and manage them through simple administration interface

Web Auction is a simple auction designed for organizations or individuals who want to hold an auction.
It is not like Ebay in the sense that only admins can add products. Products can have price, minimum bids, bid imcrements, pictures, and more.
Setting up an auction with Web Auction is quick and simple. You can either host the auction on your own web server or set up your own auction on our servers for free. You have full control over your auction.
You can create your own categories, set the start and end dates for your auction, select a custom header and footer, and enter the product categories that you want to have in your auction.
Once the auction is installed and set up, you can begin adding products immediately. Each product can have a minimum bid, open and close date, a photo, and a preferred bid increment associated with it.
Users of your auction can browse the products that are up for auction and submit bids. The winner will receive an email when the auction is closed with instructions on how to proceed.

Main features:
- Simple Administration Interface: Web Auction includes a simple web-based administration console to control every aspect of your auction from look & feel to user accounts.
- Start/End times: You can choose a default start and end time for your auction. These times will be applied to all products added to the auction, however, you can override these times on a per-product basis also.
- Bid Increments: Specify bid increments (how much each successive bid should increase) on an auction-wide or per-product basis.
- Browse by Category: You can create categories for your auction. You can assign zero or more categories to each product, and Users are able to browse the products in your auction by category.
- Product Images & Descriptions: You can upload an image and enter a description for each product.
- Watch List: Users can easily keep track of products on which they have placed bids by monitoring their watch list.
- Email Notifications: Users are notified by email whenever they are outbid on a product. Users are also notified when they win an auction. Administrators can enable notification also to receive email when bids are placed and when auctions are closed.
- Administrative Reporting: Administrators can easily see the current status of the auction by viewing Web Auctions administrative reports.

System requirements:
-
-

Enhancements
- Includes upgraded Xataface (1.0.7) which fixes a critical bug (#391). This bug likely wont affect webauction, but its a recommended upgrade anyways. If upgrading from version 0.3.4, you can simply replace your versions dataface directory with the one in this package.

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Added: 2009-06-05 License: GPL Price: FREE
181 downloads
Transmission 1.75b2

Transmission 1.75b2


Transmission is such a simple and useful program that isdesigned to integrate tightly with whatever computing environment you choose to use. more>>

Transmission 1.75b2 is such a simple and useful program that is designed to integrate tightly with whatever computing environment you choose to use.

Transmission has been built from the ground up to be a lightweight, yet powerful BitTorrent client. Transmission strikes a balance between providing useful functionality without feature bloat. Furthermore, it is free for anyone to use or modify.

Transmission runs natively on over five operating systems. Seamless configuration of your network, intelligent banning of peers who send corrupted data, protocol encryption, and built in Peer Exchange are some of the features which enable Transmission to download your files as quickly as possible. All this is done in the background, without the user having to worry about complicated settings.

These days, bandwidth is a precious commodity. Transmission allows you to ration this commodity efficiently. You might want to queue your torrents for maximum performance. Or throttle their speed during peak periods. Transmission easily lets you do both, and thus only works its hardest when you want it to. Support for Growl notifications and dock badging keep you updated with what's going on so you can get back to doing more important things.

Major Features:

  1. Easy.
    • Transmission is designed from the ground up to balance power with simplicity. We've set initial preferences so things "Just Work", while advanced features like watch directories, bad peer blocking, and the web interface can be configured with just a few clicks. When Ubuntu chose Transmission as its default BitTorrent client, one of the most-cited reasons was its easy learning curve.
  2. Lean.
    • With few dependencies and written in C, Transmission has the lowest memory footprint of any BitTorrent client we've seen. It's also the client of choice on low-memory hardware. Imageshack chose Transmission for its BitTorrent farms because the competition "requires amounts of memory several times greater than Transmission".
  3. Native.
    • Unlike some cross-platform programs, Transmission seamlessly integrates with your operating system. The Mac OS X interface is written in Objective-C and uses Growl notifications and dock badging to keep you informed.
    • The GTK+ interface has been carefully written with the GNOME Human Interface Guidelines in mind. It uses libnotify for torrent notification, DBUS for hibernation management, and GIO for watch directories.
  4. Powerful.
    • Transmission has the features you expect in a BitTorrent client: encryption, a web interface, peer exchange, DHT, UPnP and NAT-PMP port forwarding, web seed support, watch directories, tracker editing, global and per-torrent speed limits, and more.
  5. Free.
    • Transmission is free software. All its code is freely available online and is licensed under either the GNU Public License v2 or the MIT License. The development team welcomes anyone who is interested in contributing code, documentation, translations, or other help.

Requirements: Requires Mac OS X 10.5 or later.

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Added: 2009-09-07 License: Freeware Price: Notavailable
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Other version of Transmission
Transmission 1.71The Mac OS X interface is written in Objective-C and uses Growl notifications and dock badging ... you expect in a BitTorrent client: encryption, a web-based interface, peer exchange, UPnP and
License:Freeware
Download (4.4MB)
1377 downloads
Added: 2009-06-05
Web Help Desk Pro 9.2.2.1

Web Help Desk Pro 9.2.2.1


Web Help Desk Pro is regarded as a convenient and professional program which provides an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD integration, and asset inventory management. more>>

Web Help Desk Pro 9.2.2.1 is regarded as a convenient and professional program which provides an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD integration, and asset inventory management. Web Help Desk includes asset integration with any major asset discovery solution; including Apple Remote Desktop and Microsoft SCCM/SMS.

Major Features:

  1. 100% Web-Based Interface
    • The Web Help Desk features an intuitive, easy to use, graphical tabbed interface. Administrators, Technicians, and Clients need only a web browser to utilize the application. Remote access from any location is possible by anyone with an internet connection and a web browser, regardless of platform.
  2. Cross Platform Technology
    • The Web Help Desk offers installers for Mac OS X Server, Windows 2000 Server or later, Linux, and Solaris. Because its written in Java, the Web Help Desk runs on any server with Java 5 installed (included in Windows and Linux installers). From a client-side perspective, end-users need only a web browser to utilize the solution; no applets, Flash, or other plug-ins required.
  3. Database Back-end
    • With its integrated FrontBase server on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a relational database providing a robust back-end to handle your growing needs. We also offer support for Microsoft SQL Server 2000 or later, MySQL 5, PostgreSQL, Oracle 8i or later and OpenBase.
  4. Help Request Prioritization
    • The Web Help Desk software uses intelligent business logic to determine which technician is assigned to a new ticket. Using a combination of location, skill-set, work schedule and work load balancing, you always get the right tech for the job. Group various locations and departments to allow the tracking of requests from separate entities within your organization to be centrally managed. Jobs can also be assigned to a Tech Group pool, so your technicians can select jobs as they become available.
  5. Client Request and Self Help
    • Clients have a simple interface to submit requests, view updates on previous requests, and self-serve with the FAQ Knowledge Base. The Help Request form dynamically updates as the end user defines what type of help request they are submitting. Custom fields, in the form of text boxes, popup menus, radio buttons or check boxes, are displayed dynamically based on the Problem Type chosen by the client end-user.
  6. E-Mail Based Submission and Updating
    • Help requests can be submitted via e-mail to one or more dedicated e-mail addresses. Help desk e-mail accounts are monitored by the application, with new messages used to automatically generate tickets (including attachments). Requests can be updated by e-mail to add notes, change status, attach files and reassign a Technician.
  7. Search Capabilities
    • Efficiently track your Clients, Tickets, Assets, Purchase Orders, and FAQs with Web Help Desks built-in search functionality. Save complex search queries to make finding relevant information easier and faster than ever.
  8. Asset Management
    • Manage both hardware and software and the clients they are assigned to; build parent/child relationships between assets to make tracking them a snap. Enter purchase order information for your assets and let Web Help Desk calculate warranty and lease end dates. Define asset types, status, locations, manufacturers and models for simple tracking.
  9. Apple Remote Desktop Integration
    • Web Help Desk provides seamless integration with Apple Remote Desktop, Apple's award-winning desktop management system for Mac OS X. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.
  10. Performance Reports
    • As the help desk administrator, your job depends on getting end-user requests handled in a timely manner. With Web Help Desk's robust graphic reporting tools, you will always know how your technicians are performing, which locations or customers are in need of extra assistance, real-time billing data, and what problem types are causing the most trouble.
  11. LDAP and Active Directory Synchronization
    • Schedule automatic synchronizations to your Lightweight Directory or AD, then use the Web Help Desk to authenticate users and look up client contact info. With built-in connectivity for standard LDAP and Microsoft's Active Directory, the Web Help Desk seamlessly integrates into your companys IT infrastructure.
  12. FAQ Knowledge Base
    • Knowledge base functionality is built into Web Help Desk, facilitating the creation of an expansive, searchable database of common requests and their resolutions available for self-service by clients, technicians, and administrators. Attach one or more files to each FAQ to make knowledge sharing even more powerful.
  13. iCalendar Integration
    • Monitor your ticket due dates and scheduled work hours using Apples iCal on Mac OS X, Outlook 2007 or Mozilla.orgs Calendar application. Subscribe to calendars for a specific Technician, Tech Group, or a saved query for ultimate flexibility. Complete ticket information is available in each calendar entrys notes field.
  14. E-Mail Alerts
    • Web Help Desk keeps all of your technicians and clients up to date with e-mail alerts. All new tickets and ticket updates can be e-mailed to the appropriate recipients. Technicians and management can be alerted when jobs have been left unchecked, unassigned or incomplete for a specified time period.
  15. PDF Generation and Spreadsheet Exports
    • The web is an ideal cross platform method to deliver dynamic information, but for printing, it leaves much to be desired. We've integrated real-time PDF generation into the Web Help Desk to make the printing and e-mailing of help request lists, performance reports and asset information a beautiful experience. All of these items may also be downloaded as tab delimited text files perfect for manipulating in your favorite spreadsheet application.
  16. Billing and Invoicing
    • Track labor and travel time, then generate instant PDF quotes or invoices. Invoices can be downloaded by designated Clients right from the web! Know your billing status in real-time with powerful reporting options, or download report results as Excel files for further manipulation.

Enhancements:

  • Added: iPhone web-app. (webkit supported)
  • Added: New Technician UI
  • Added: Many feature enhancements and minor fixes
Requirements:
  • Server Technology
    • The Web Help Desk software is deployed as a Java servlet running under the Apache Tomcat 5.5 servlet container (included in the installation). A compatible Java 5 Runtime Environment (JRE) is included for all platforms except Mac OS X and Solaris, which have a pre-installed JRE. Because the application is 100% pure Java, you have the freedom to install the Web Help Desk server-side software on the operating system of your choice without the worry of OS lock-in.
  • Supported Operating Systems
    • Apple Mac OS X Server 10.4 or later
    • Microsoft Windows 2000 or later
    • Red Hat Linux
    • Debian Linux
    • Sun Solaris 8 or later
  • Database Support
    • MySQL 5 or later
    • Microsoft SQL Server 2000 or later
    • Oracle 8i or later
    • OpenBase SQL
    • PostgreSQL 8 or later
    • FrontBase 4 or later - An embedded FrontBase database is included for Mac OS X and Windows installations for instance functionality.
    • The application and database are not required to run on the same server or operating system, so feel free to mix and match hardware and operating systems to best suit your needs.
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Added: 2009-10-18 License: update/patch Price: Notavailable
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Web Help Desk Free 9.2.2.1

Web Help Desk Free 9.2.2.1


Web Help Desk Free offers you a free help desk software edition of Web Help Desk for Mac OS X server installation offering an industry leading web-based help desk software feature set more>>

Web Help Desk Free 9.2.2.1 offers you a free help desk software edition of Web Help Desk for Mac OS X server installation offering an industomer service requests with ease, all through an intuitive web-based technician interface, cMajor Benefits:

  • General:
    • Mac OS X Help Desk Software Solution
    • Web-based Client UI
    • Zero Footprint
    • C

      Enhancements:

      • Fixed: Issue ca
        • Apple Mac OS X Server 10.4 or later
        • Microsoft Windows 2000 or later
        • Red Hat Linux
        • Debian Linux
        • Sun Solaris 8 or later
      • Database Support:
        • MySQL 5 or later
        • Microsoft SQL Server 2000 or later
        • Oracle 8i or later
        • OpenBase SQL
        • PostgreSQL 8 or later
        • FrontBase 4 or later - An embedded FrontBase database is included for Mac OS X and Windows installations for instance functionality.
        • The application and database are not required to run on the same server or operating system, so feel free to mix and match hardware and operating systems to best suit your needs.

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Added: 2009-10-15 License: Freeware Price: Notavailable
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Other version of Web Help Desk Free
Web Help Desk Free 9.2.0.10with ease, all through an intuitive web-based technician interface, customer support web ... set for Mac OS X Server with which you can track and fulfill all of your technical support trouble
License:Free
Download (73.6MB)
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Added: 2009-06-30
Abyss Web Server 2.6

Abyss Web Server 2.6


Abyss Web Server is regarded as an easy to use, high performance Web server available for Windows, MacOS X, Linux, and FreeBSD. more>>

Abyss Web Server 2.6 is regarded as an easy to use, high performance Web server available for Windows, MacOS X, Linux, and FreeBSD.

Despite its small footprint, it supports secure SSL connections (HTTPS), download resuming, caching negotiation, logging, CGI/1.1 scripts, FastCGI, ISAPI extensions, Server Side Includes (SSI), ASP.NET (on Windows), custom error pages, password protection, URL rewriting, IP address control, aliases, custom MIME types, index files, custom directory listings, anti-leeching, and bandwidth throttling. It features also an automatic anti-hacking system and an intuitive multilingual remote Web management interface.

With Abyss Web Server X1, hosting your site and your PHP, Perl, Python, ASP, Ruby on Rails, or ASP.NET Web applications is a matter of a few minutes.

Requirements: Mac OS X 10.2 or higher

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Added: 2009-01-20 License: Freeware Price:
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Open Search Server 1.1.1r652

Open Search Server 1.1.1r652


Open Search Server is created as a stable, high-performance, search-engine software which is developed under the GPL v3 open source licence and built using the best open source technologies available. more>>

Open Search Server 1.1.1r652 is created as a stable, high-performance, search-engine software which is developed under the GPL v3 open source licence and built using the best open source technologies available. It is both a modern search engine and a suite of high-powered full text search algorithms.

Multi-languages indexing. Documents can be indexed in ten languages - English, French, German, Spanish, Italian, Portuguese, Finnish, etc. Multi-lingual analysers slice sentences into words, then run lemmatisation algorithms on words based on the document's language (singular/plural, gender, conjugated verbs, etc.)

The crawlers go through web sites and file systems to rapidly and easily build your index.
Numerous document formats are supported, such as XML, HTML/XHTML, Adobe PDF, Microsoft Word, PowerPoint, etc.

The web interface is built around the power offered by the Zkoss framework. It runs with the main Ajax browsers. This RIA-type interface is as comfortable to use as that of a heavy client.
Easy configuration through a single XML file, which includes fields definition and the indexation options.

Quick integration thanks to an XML interface via HTTP queries.

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Added: 2009-10-31 License: Freeware Price: Notavailable
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Abyss Web Server X1 2.4

Abyss Web Server X1 2.4


Abyss Web Server X1 - Easy to use personal web server with HTTP/1.1, CGI, and SSI support more>>
Abyss Web Server X1 is a free personal web server. It supports HTTP/1.1, CGI scripts, and Server Side. Includes (SSI), access control, users and groups management, partial downloads, caching negotiation, index files, directory aliases, customizable MIME types, custom error pages, and standard logging. It also features an easy to use remote web management interface. Host your web site and your PHP, Perl, or ASP scripts is a matter of a few minutes.
Abyss Web Server X1 is the ideal web server software for personal users, web developers, students, small businesses and home offices.
Abyss Web Server X1 has the following other editions available: Abyss Web Server X1 for Windows, Abyss Web Server X1 for Linux and Abyss Web Server X1 for FreeBSD.
Abyss Web Server X1 is a free and fully functional software: no nag screens, no time limitations, no spyware, and no advertisements. Download your copy today and join the tens of thousands of people who have been using it daily since 2002.
Enhancements:
- The console organization has been changed.
- The parameters that were available before by selecting Server Configuration and Advanced... are now available by pressing the Configure button in the Hosts table.
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Added: 2007-01-11 License: Freeware Price:
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