Free surgical departments software for mac

TicketAlert 1.5 is created to be a free tool which allows Mac Users to benefit from a native Mac Application notifying them of new tickets received in their Kayako SupportSuite and eSupport.

After installing TicketAlert on your Mac you will have a new icon on the right hand side of your menu bar and you will receive notifications from your help desk about new tickets and replies. What it is not. TicketAlert is not a full Mac client for Kayako SupportSuite and eSupport.

Additionally TicketAlert Professional offers the following: Receive notifications for more than one helpdesk. Use a filter to Include or Exclude a notification from the History Dialog or only for showing an Alert. A (selectable) helpdesk/department tree in the History Panel. A (selectable) history stack of received notifications in the History Panel.

Option to use a 'normal' menu for the status item (Professional). When using the 'normal' menu a counter will show the # of notifications (Professional). When using the 'normal' menu a tooltip will show the last refresh (Professional). Change the sort order of the notifications (Professional).

Major Features:

1. Check one helpdesk
2. Choose how to display an alert
3. Set the check interval for new tickets and replies
4. Display failing connections

Enhancements:

• New: Implemented new icons.
• New: Added option to show disabled helpdesk in History Dialog.
• New: Added option to remove alerts for disabled helpdesk.
• Change: Changed the way the xml was parsed.
• Fix: Predefined filter types are available in the table view again.
• Change: Renewed documentation.
• Fix: Disabled helpdesks now don't refresh anymore.
• Fix: Only last helpdesk in History Dialog expanded correct.

Requirements:

• Mac OS X 10.5 or later Kayako SupportSuite
• eSupport 3.20.02 or later
  
• Growl 1.1.4 or later

Requirements:

• Any Mac currently capable of running
• Unreal Tournament 2004 - as Jungle
• Warfare is a UT2004 total conversion [mod].

Shredder Widget will give you the convenience and security of a digital document shredder right in your Dashboard; even better, its 100% silent and doesnt leave shredded bits about for you to clean up later. Its variable shred levels give you just the amount of protection you need.
Low: Bypass the trash can. Though this isnt as secure a deletion of your files, it is a quick way to get rid of those files you know you dont need, leaving the trash can for those things you just might want to dig out later.
Medium: Secure erase. This mode overwrites your shredded documents with a US Department of Defence compliant 7 pass procedure.
High: Virtual Paper Pulp. Use this setting for only the most sensetive files. Though it might be slow, the 35 pass Gutmann algorithm will ensure that no data from these files is ever recovered.
The digital document shredder is everything you need to feel secure while sitting in front of your Mac. And, with the upcoming release of Mac OSX 10.5 Leopard with Time Machine, this widget will step up to the task of making sure that not even travel backward through time can recover the data you want to permanently remove from your system.
Be careful, though: shredding is total and permanent, and Interdimension Media assumes no responsibility for any loss of data that you may incur through its use (thats the point, though, right?). Just watch out; the desire to round up some digital scraps of paper just for the satisfaction of watching them shred to bits may overtake you.
To shred a document, click and drag a file from the Finder. Then use a hotkey (F12 by default) to call up Dashboard, keeping the document in hand. Drop it on the shredder to permanently erase it from your system.

Enhancements
- Leopard compatibility
- Cycle shred level while dragging (hover over indicator light)
- Cycle shred level with spacebar
- Now shreds documents with foreign characters in filename
- Smoother animation

Based on a post on the Tilted Forum Project. Given a females last period date and menstrual cycle length this program will give you an alert level similar to the Terror Alert Level given by the US Department of Homeland Security. Text is taken verbatum from willravels post.
This program is intended for purely entertainment purposes and is not intended to endorse any sort of sexism. Feminist hate mail will be ignored. Anyway, my wife thinks its pretty funny.
Enhancements:
- Complete interface overhaul to appear more like the Terror Alert Level Meter.
- Addition of forward, back, and today buttons.
- Tiger Compatibility fixes.

Georgia Traffic Widget brings maps hosted by the Georgia Department of Transportations Georgia Navigator site straight to your desktop.
Choose a region and a refresh interval on the reverse side of the widget, and enjoy access to miniature map files refreshed periodically as you view your Dashboard.
Enhancements
- Added default map preference to ensure that a map displays if no preferred map is chosen.

Web Help Desk Software 9.2.2 is a convenient to use as well as beneficial program of Web Help Desk for Mac OS X server installation. It offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Major Features:

1. 100% Web-Based Interface: The Web Help Desk features an intuitive, easy to use, graphical tabbed interface. Administrators, Technicians, and Clients need only a web browser to utilize the application. Remote access from any location is possible by anyone with an internet connection and a web browser, regardless of platform.
2. Cross Platform Technology: The Web Help Desk offers installers for Mac OS X Server, Windows 2000 Server or later, Linux, and Solaris. Because its written in Java, the Web Help Desk runs on any server with Java 5 installed (included in Windows and Linux installers). From a client-side perspective, end-users need only a web browser to utilize the solution; no applets, Flash, or other plug-ins required.
3. Database Back-end: With its integrated FrontBase server on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a relational database providing a robust back-end to handle your growing needs. They also offer support for Microsoft SQL Server 2000 or later, MySQL 5, PostgreSQL, Oracle 8i or later and OpenBase.
4. Help Request Prioritization: The Web Help Desk software uses intelligent business logic to determine which technician is assigned to a new ticket. Using a combination of location, skill-set, work schedule and work load balancing, you always get the right tech for the job. Group various locations and departments to allow the tracking of requests from separate entities within your organization to be centrally managed. Jobs can also be assigned to a Tech Group pool, so your technicians can select jobs as they become available.
5. Client Request and Self Help: Clients have a simple interface to submit requests, view updates on previous requests, and self-serve with the FAQ Knowledge Base. The Help Request form dynamically updates as the end user defines what type of help request they are submitting. Custom fields, in the form of text boxes, popup menus, radio buttons or check boxes, are displayed dynamically based on the Problem Type chosen by the client end-user.
6. E-Mail Based Submission and Updating: Help requests can be submitted via e-mail to one or more dedicated e-mail addresses. Help desk e-mail accounts are monitored by the application, with new messages used to automatically generate tickets (including attachments). Requests can be updated by e-mail to add notes, change status, attach files and reassign a Technician.
7. Search Capabilities: Efficiently track your Clients, Tickets, Assets, Purchase Orders, and FAQs with Web Help Desks built-in search functionality. Save complex search queries to make finding relevant information easier and faster than ever.
8. Asset Management: Manage both hardware and software and the clients they are assigned to; build parent/child relationships between assets to make tracking them a snap. Enter purchase order information for your assets and let Web Help Desk calculate warranty and lease end dates. Define asset types, status, locations, manufacturers and models for simple tracking.
9. Apple Remote Desktop Integration: Web Help Desk provides seamless integration with Apple Remote Desktop, Apple's award-winning desktop management system for Mac OS X. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.
10. Performance Reports: As the help desk administrator, your job depends on getting end-user requests handled in a timely manner. With Web Help Desk's robust graphic reporting tools, you will always know how your technicians are performing, which locations or customers are in need of extra assistance, real-time billing data, and what problem types are causing the most trouble.
    
11. LDAP and Active Directory Synchronization: Schedule automatic synchronizations to your Lightweight Directory or AD, then use the Web Help Desk to authenticate users and look up client contact info. With built-in connectivity for standard LDAP and Microsoft's Active Directory, the Web Help Desk seamlessly integrates into your companys IT infrastructure.
12. FAQ Knowledge Base: Knowledge base functionality is built into Web Help Desk, facilitating the creation of an expansive, searchable database of common requests and their resolutions available for self-service by clients, technicians, and administrators. Attach one or more files to each FAQ to make knowledge sharing even more powerful.
13. iCalendar Integration: Monitor your ticket due dates and scheduled work hours using Apples iCal on Mac OS X, Outlook 2007 or Mozilla.orgs Calendar application. Subscribe to calendars for a specific Technician, Tech Group, or a saved query for ultimate flexibility. Complete ticket information is available in each calendar entrys notes field.
14. E-Mail Alerts: Web Help Desk keeps all of your technicians and clients up to date with e-mail alerts. All new tickets and ticket updates can be e-mailed to the appropriate recipients. Technicians and management can be alerted when jobs have been left unchecked, unassigned or incomplete for a specified time period.
15. PDF Generation and Spreadsheet Exports: The web is an ideal cross platform method to deliver dynamic information, but for printing, it leaves much to be desired. They've integrated real-time PDF generation into the Web Help Desk to make the printing and e-mailing of help request lists, performance reports and asset information a beautiful experience. All of these items may also be downloaded as tab delimited text files perfect for manipulating in your favorite spreadsheet application.
16. Billing and Invoicing: Track labor and travel time, then generate instant PDF quotes or invoices. Invoices can be downloaded by designated Clients right from the web! Know your billing status in real-time with powerful reporting options, or download report results as Excel files for further manipulation.

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