Free faq software for mac

ColloQ was inspired by my early experiences with mColloquy. Thrilled at finding a functioning IRC client for the iPhone, I also found myself saying "I wish it did X ... I wish it did Y ... why doesnt it have Z?" The source code was publicly available, so I thought what better way to learn iPhone programming than to tinker with an existing app.
Roughly four months later colloQ was released.
Main features:
- More notifications are visible: joins, parts, nick changes, etc.
- Channel/PM timestamp
- Activity notification on main chats screen
- Channel member list allows access to user functions:
- Start/Resume PM
- Op, Deop
- Ban, Kick
- PM views now include a "Close PM" button
- Fonts and icons are now smaller - screen real estate is precious!
- A number of "slash" commands are available:
- /join Self-explanatory. The channel will appear in your main list. Example: /join #iPhone
- /raw join password I forgot to add password support to the /join command, but you can use this raw command as a workaround for now.
- /me Sometimes referred to as an "action". Example: /me throws a hissy.
- /msg Sends a PM to . Example: /msg nickserv help
- /query Opens up a PM window to , but does not send a message. The window will appear on your main chats screen. Example: /query JoeBlough
- /nick Changes your IRC nickname. Example: /nick NewNick
- /ns A shortcut for /msg nickserv. Example: /ns identify mypass
- /cs A shortcut for /msg chanserv. Example: /cs set #iPhone desc A channel.
- /ms A shortcut for /msg memoserv. Example: /ms read 1
- /os A shortcut for /msg operserv. Example: /os help
- /raw This is a special command that sends text directly to the IRC server. It is like the /quote command found in other clients. With it you can send any command that the IRC server understands. Example: /raw links. (If you really want to see all of the commands that the server understands, take a look at http://www.faqs.org/rfcs/rfc1459.html).
mColloquy bugs that are FIXED in colloQ
- Channel and PM views are corrupted and go all red/orange after some time. Fixed However, each channel or PM view is limited to approximately 5700 characters. Oldest messages start scrolling off once it fills up.
- Input bar is black on iPod Touch. Fixed
- When channel and PM views are first created, the very first message is lost. Fixed
- Tapping on URLs in channel and PM views causes app to crash/disconnect. Fixed
System requirements:
- iPhone

Web Help Desk Software 9.2.2 is a convenient to use as well as beneficial program of Web Help Desk for Mac OS X server installation. It offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Major Features:

1. 100% Web-Based Interface: The Web Help Desk features an intuitive, easy to use, graphical tabbed interface. Administrators, Technicians, and Clients need only a web browser to utilize the application. Remote access from any location is possible by anyone with an internet connection and a web browser, regardless of platform.
2. Cross Platform Technology: The Web Help Desk offers installers for Mac OS X Server, Windows 2000 Server or later, Linux, and Solaris. Because its written in Java, the Web Help Desk runs on any server with Java 5 installed (included in Windows and Linux installers). From a client-side perspective, end-users need only a web browser to utilize the solution; no applets, Flash, or other plug-ins required.
3. Database Back-end: With its integrated FrontBase server on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a relational database providing a robust back-end to handle your growing needs. They also offer support for Microsoft SQL Server 2000 or later, MySQL 5, PostgreSQL, Oracle 8i or later and OpenBase.
4. Help Request Prioritization: The Web Help Desk software uses intelligent business logic to determine which technician is assigned to a new ticket. Using a combination of location, skill-set, work schedule and work load balancing, you always get the right tech for the job. Group various locations and departments to allow the tracking of requests from separate entities within your organization to be centrally managed. Jobs can also be assigned to a Tech Group pool, so your technicians can select jobs as they become available.
5. Client Request and Self Help: Clients have a simple interface to submit requests, view updates on previous requests, and self-serve with the FAQ Knowledge Base. The Help Request form dynamically updates as the end user defines what type of help request they are submitting. Custom fields, in the form of text boxes, popup menus, radio buttons or check boxes, are displayed dynamically based on the Problem Type chosen by the client end-user.
6. E-Mail Based Submission and Updating: Help requests can be submitted via e-mail to one or more dedicated e-mail addresses. Help desk e-mail accounts are monitored by the application, with new messages used to automatically generate tickets (including attachments). Requests can be updated by e-mail to add notes, change status, attach files and reassign a Technician.
7. Search Capabilities: Efficiently track your Clients, Tickets, Assets, Purchase Orders, and FAQs with Web Help Desks built-in search functionality. Save complex search queries to make finding relevant information easier and faster than ever.
8. Asset Management: Manage both hardware and software and the clients they are assigned to; build parent/child relationships between assets to make tracking them a snap. Enter purchase order information for your assets and let Web Help Desk calculate warranty and lease end dates. Define asset types, status, locations, manufacturers and models for simple tracking.
9. Apple Remote Desktop Integration: Web Help Desk provides seamless integration with Apple Remote Desktop, Apple's award-winning desktop management system for Mac OS X. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.
10. Performance Reports: As the help desk administrator, your job depends on getting end-user requests handled in a timely manner. With Web Help Desk's robust graphic reporting tools, you will always know how your technicians are performing, which locations or customers are in need of extra assistance, real-time billing data, and what problem types are causing the most trouble.
    
11. LDAP and Active Directory Synchronization: Schedule automatic synchronizations to your Lightweight Directory or AD, then use the Web Help Desk to authenticate users and look up client contact info. With built-in connectivity for standard LDAP and Microsoft's Active Directory, the Web Help Desk seamlessly integrates into your companys IT infrastructure.
12. FAQ Knowledge Base: Knowledge base functionality is built into Web Help Desk, facilitating the creation of an expansive, searchable database of common requests and their resolutions available for self-service by clients, technicians, and administrators. Attach one or more files to each FAQ to make knowledge sharing even more powerful.
13. iCalendar Integration: Monitor your ticket due dates and scheduled work hours using Apples iCal on Mac OS X, Outlook 2007 or Mozilla.orgs Calendar application. Subscribe to calendars for a specific Technician, Tech Group, or a saved query for ultimate flexibility. Complete ticket information is available in each calendar entrys notes field.
14. E-Mail Alerts: Web Help Desk keeps all of your technicians and clients up to date with e-mail alerts. All new tickets and ticket updates can be e-mailed to the appropriate recipients. Technicians and management can be alerted when jobs have been left unchecked, unassigned or incomplete for a specified time period.
15. PDF Generation and Spreadsheet Exports: The web is an ideal cross platform method to deliver dynamic information, but for printing, it leaves much to be desired. They've integrated real-time PDF generation into the Web Help Desk to make the printing and e-mailing of help request lists, performance reports and asset information a beautiful experience. All of these items may also be downloaded as tab delimited text files perfect for manipulating in your favorite spreadsheet application.
16. Billing and Invoicing: Track labor and travel time, then generate instant PDF quotes or invoices. Invoices can be downloaded by designated Clients right from the web! Know your billing status in real-time with powerful reporting options, or download report results as Excel files for further manipulation.

Requiements:

• Mac OS X 10.1, Mac OS 9.x or higher required (Mac OS X 10.0.x not supported).
• iTunes 3.0 or higher.
• Mac OS 9.x servers require 10 MB of free RAM. Mac OS 9.x clients require 5 MB of free RAM.
• LAN or Broadband Internet connection highly recommended. Although iHam on iRye may function over a dial-up connection, this configuration is not supported.

• Fixed the infamous "sendUpdatesendUpdatesendUpdate" bug!
• Possibly fixed a bug that could still cause a duplicate of a single track to appear in some playlists--this needs more testing as the bug is very difficult to reproduce.
• Added a functional "Help" menu (note that the "FAQ" item will not yet load a valid page--this will work after the final release).
• Please note that there have been no changes to the iHam on iRye iAdmin and iServer applications for this release and they still reflect the 2.0b6 version number.

Easy Currency is a currency converter with 60 currencies (including former Euro).
The widget uses only graphics within the widget folde because it is also compatible with many browsers on many operating systems (e.g. Firefox, any OS).

Enhancements
- Added a new input method
- Added a FAQ (see backside)
- Fixed the auto update