Free ard software for mac

ARD Report is a Java terminal application that allows you to determine application concurrency using Apple Remote Desktop.

Supposedly ARD 3.1 had this feature built in, but at best it was merely a mass of data which had little meaning behind it.

What this program does: When given an exported copy of an application usage report generated by ARD 3.1 in a tab delimited format, ARD Report creates an output file containing a list of all the applications ran during the period of the report, the largest number of concurrent users during the period, and the time and date that this occurred.

This report can be generated as either a comma or tab delimited report to allow for easy importing into a database or Excel worksheet, or as a human readable document.

Software Update By SW forces Mac OS X to check for and install all available apple updates through ASU.
***THERE IS NO APPLICATION!*** (the installer IS the program!)
Great for use with NetBoot/ARD!
When the "installer" is run, Software Update runs in the background and installs any available updates through Apple Software Update. If you want to "update software" again, "install" the package again.
Enhancements:
- More logging for system events
- Log files now placed in separate directory (/Library/Logs/SISUWORKS/SoftwareUpdateBySW.log)
- Reduced dependency on executing commands as root, due to the fact that root authentication is required anyways
- Forced Software to only run on Root volume (currently booted volume) to clear up some confusion.

Rebuild Spotlight Index 2.7 is a simple and salutary package which is designed specially for Mac OS X 10.4 to rebuild the spotlight index Great for use on conjunction with ARD/Netboot! ***THERE IS NO APPLICATION!*** (the installer IS the program!) When the "installer" is run, Mac OS X 10.4 runs its command in the background to rebuild Spotlights' index. If you want to "rebuild spotlights' index" again, "install" the package again.

BootPicker is a very useful tool because with the advent of Boot Camp comes the possibility of deploying multi-boot Macs and permitting your end users to choose whichever platform will work best for whatever theyd like to do at the moment.

But how do you manage the presentation of this choice? There are a couple concerns to keep in mind:
1. Setting the boot device is an activity restricted to administrative users.
2. Allowing non-administrative users access to this functionality potentially allows them to set the boot device to some external media that they provide (then they can really tamper with the system).
3. Leaving the machine at the EFI boot picker (hold down the option key at startup), while possible, leaves the previous options open and also leaves the machine in a state in which it cannot be managed or accessed via the network. rEFIt allows you to lock down the boot options at startup, however youre still unable to actually manage the machine in this state.

Before developing BootPicker, I came up with a list of requirements that I would insist upon were I to manage a lab of dual-boot Macs:
1. Must work when a firmware password is applied to the machine
2. The boot picker cannot interfere with remote administration (e.g. via ARD)
3. The boot picker must allow the administrator to specify explicitly which drives are permitted as boot devices
4. The administrator can disable (remotely) the boot picker at any time
5. When the machine is rebooted, it will always boot to Mac OS X by default and present the boot picker
6. Optionally, the boot picker preferences can be managed via directory services (permits management at a large scale)
7. Optionally, the boot picker should allow the administrator to provide some guidance to the end user about why they should choose one OS over another

BootPicker satisfies all of these requirements. BootPicker runs on startup immediately prior to LoginWindow. Based upon your configuration, it presents an option to the end user to choose an operating system.

Upon choosing that OS, the machine either continues to Mac OS X or reboots to the specified OS. The next time the computer is rebooted, it automatically returns to Mac OS X and the boot picker.

Finally, for environments that require management at a large scale, or management while the machines are turned off or booted to a different OS, BootPicker can be managed via a Mac OS X Server Open Directory Master.

Got AD? Thats OK, you can leverage that as well. You can even run BootPicker from a logout script to give every new visitor to your lab machines the opportunity to choose their OS without rebooting.

Clean Caches 3.2 is an easy-to-use, powerful and perfect shell and desktop program. Cleans out ~/Library/Caches, /System/Library/Caches, and /Library/Caches Great for use with ARD/NetBoot! ***THERE IS NO APPLICATION!*** (the installer IS the program!) When the package is "installed", scripts run in the background and empty out the folders previously mentioned. To "Clean Caches" again, run the installer again.

Clean Caches By SW cleans out several key cache/swapfile folders.
Great for use with NetBoot/ARD!
This program runs the command
sudo rm -rf /Library/Caches/*
sudo rm -rf /System/Library/Caches/*
sudo rm -rf ~/Library/Caches/*
Thats it....its just in a package to make life easier.
Enhancements:
- More logging for system events
- Log files now placed in separate directory (/Library/Logs/SISUWORKS/CleanCachesBySW.log)
- Reduced dependency on executing commands as root, due to the fact that root authentication is required anyways
- Forced Software to only run on Root volume (currently booted volume) to clear up some confusion.

Web Help Desk Pro 9.2.2.1 is regarded as a convenient and professional program which provides an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD integration, and asset inventory management. Web Help Desk includes asset integration with any major asset discovery solution; including Apple Remote Desktop and Microsoft SCCM/SMS.

Major Features:

1. 100% Web-Based Interface
   • The Web Help Desk features an intuitive, easy to use, graphical tabbed interface. Administrators, Technicians, and Clients need only a web browser to utilize the application. Remote access from any location is possible by anyone with an internet connection and a web browser, regardless of platform.
2. Cross Platform Technology
   • The Web Help Desk offers installers for Mac OS X Server, Windows 2000 Server or later, Linux, and Solaris. Because its written in Java, the Web Help Desk runs on any server with Java 5 installed (included in Windows and Linux installers). From a client-side perspective, end-users need only a web browser to utilize the solution; no applets, Flash, or other plug-ins required.
3. Database Back-end
   • With its integrated FrontBase server on Mac OS X and Windows, the Web Help Desk ensures that all your information is safely stored in a relational database providing a robust back-end to handle your growing needs. We also offer support for Microsoft SQL Server 2000 or later, MySQL 5, PostgreSQL, Oracle 8i or later and OpenBase.
4. Help Request Prioritization
   • The Web Help Desk software uses intelligent business logic to determine which technician is assigned to a new ticket. Using a combination of location, skill-set, work schedule and work load balancing, you always get the right tech for the job. Group various locations and departments to allow the tracking of requests from separate entities within your organization to be centrally managed. Jobs can also be assigned to a Tech Group pool, so your technicians can select jobs as they become available.
5. Client Request and Self Help
   • Clients have a simple interface to submit requests, view updates on previous requests, and self-serve with the FAQ Knowledge Base. The Help Request form dynamically updates as the end user defines what type of help request they are submitting. Custom fields, in the form of text boxes, popup menus, radio buttons or check boxes, are displayed dynamically based on the Problem Type chosen by the client end-user.
6. E-Mail Based Submission and Updating
   • Help requests can be submitted via e-mail to one or more dedicated e-mail addresses. Help desk e-mail accounts are monitored by the application, with new messages used to automatically generate tickets (including attachments). Requests can be updated by e-mail to add notes, change status, attach files and reassign a Technician.
7. Search Capabilities
   • Efficiently track your Clients, Tickets, Assets, Purchase Orders, and FAQs with Web Help Desks built-in search functionality. Save complex search queries to make finding relevant information easier and faster than ever.
8. Asset Management
   • Manage both hardware and software and the clients they are assigned to; build parent/child relationships between assets to make tracking them a snap. Enter purchase order information for your assets and let Web Help Desk calculate warranty and lease end dates. Define asset types, status, locations, manufacturers and models for simple tracking.
9. Apple Remote Desktop Integration
   • Web Help Desk provides seamless integration with Apple Remote Desktop, Apple's award-winning desktop management system for Mac OS X. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.
10. Performance Reports
    • As the help desk administrator, your job depends on getting end-user requests handled in a timely manner. With Web Help Desk's robust graphic reporting tools, you will always know how your technicians are performing, which locations or customers are in need of extra assistance, real-time billing data, and what problem types are causing the most trouble.
11. LDAP and Active Directory Synchronization
    • Schedule automatic synchronizations to your Lightweight Directory or AD, then use the Web Help Desk to authenticate users and look up client contact info. With built-in connectivity for standard LDAP and Microsoft's Active Directory, the Web Help Desk seamlessly integrates into your companys IT infrastructure.
12. FAQ Knowledge Base
    • Knowledge base functionality is built into Web Help Desk, facilitating the creation of an expansive, searchable database of common requests and their resolutions available for self-service by clients, technicians, and administrators. Attach one or more files to each FAQ to make knowledge sharing even more powerful.
13. iCalendar Integration
    • Monitor your ticket due dates and scheduled work hours using Apples iCal on Mac OS X, Outlook 2007 or Mozilla.orgs Calendar application. Subscribe to calendars for a specific Technician, Tech Group, or a saved query for ultimate flexibility. Complete ticket information is available in each calendar entrys notes field.
14. E-Mail Alerts
    • Web Help Desk keeps all of your technicians and clients up to date with e-mail alerts. All new tickets and ticket updates can be e-mailed to the appropriate recipients. Technicians and management can be alerted when jobs have been left unchecked, unassigned or incomplete for a specified time period.
15. PDF Generation and Spreadsheet Exports
    • The web is an ideal cross platform method to deliver dynamic information, but for printing, it leaves much to be desired. We've integrated real-time PDF generation into the Web Help Desk to make the printing and e-mailing of help request lists, performance reports and asset information a beautiful experience. All of these items may also be downloaded as tab delimited text files perfect for manipulating in your favorite spreadsheet application.
16. Billing and Invoicing
    • Track labor and travel time, then generate instant PDF quotes or invoices. Invoices can be downloaded by designated Clients right from the web! Know your billing status in real-time with powerful reporting options, or download report results as Excel files for further manipulation.

• Server Technology
• • The Web Help Desk software is deployed as a Java servlet running under the Apache Tomcat 5.5 servlet container (included in the installation). A compatible Java 5 Runtime Environment (JRE) is included for all platforms except Mac OS X and Solaris, which have a pre-installed JRE. Because the application is 100% pure Java, you have the freedom to install the Web Help Desk server-side software on the operating system of your choice without the worry of OS lock-in.
• Supported Operating Systems
• • Apple Mac OS X Server 10.4 or later
  • Microsoft Windows 2000 or later
  • Red Hat Linux
  • Debian Linux
  • Sun Solaris 8 or later
• Database Support
• • MySQL 5 or later
  • Microsoft SQL Server 2000 or later
  • Oracle 8i or later
  • OpenBase SQL
  • PostgreSQL 8 or later
  • FrontBase 4 or later - An embedded FrontBase database is included for Mac OS X and Windows installations for instance functionality.
  • The application and database are not required to run on the same server or operating system, so feel free to mix and match hardware and operating systems to best suit your needs.