ErlangChedule 2.0
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ErlangChedule 2.0
ErlangChedule is one of the most marvelous tools to predict service levels and staffing needs for small to medium size call centers or helpdesks.....read more
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ErlangChedule 2.0 description
ErlangChedule 2.0 is one of the most marvelous tools to predict service levels and staffing needs for small to medium size call centers or helpdesks. Predict Average Speed of Answer, Number of Analysts needed to answer calls within your service lev...read more
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ErlangChedule
ErlangChedule 2.0
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