NetSupport Manager 10.0

Networks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.
Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in less down time of critical applications.
However, organisations now require multi-tasking solutions that offer effective economies of scale and that can perform a broad range of functions, which traditionally would have required multiple applications to have been used. Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities.
NetSupport Manager combines powerful PC remote control with advanced desktop management functionality leading to one of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer satisfaction and organisational flexibility. With over 6,000,000 systems worldwide supported by NetSupport technology and over 15 years development, NetSupport Manager is a proven solution for any environment.
Available fully localised in English, French, German, Spanish, Italian, Dutch, Brazilian Portuguese, Japanese and Arabic, NetSupport Manager is consistently voted "best of breed" by the leading IT publications.
NetSupport Manager offers full remote control capabilities for Apple Mac systems.
Main features:
- Browse and Discover systems across your network
- Full Remote Control of the MAC System.
- Scan Multiple client systems, allowing you to monitor multiple systems (max 16) at a time.
- Two way Chat between the Control and Client Systems.
- Send Messages to one, selected or all Client Systems.
- An easy to use Client Configurator.
- Remotely Power On or Off a MAC System.
- Remotely Reboot a System.
- View realtime thumbnails of all connected systems.
- Dynamically gather a full "real-time" Hardware and Software inventory from any MAC to aid in problem resolution.
- Connectivity via TCP/IP or HTTP via the included NetSupport Internet Gateway.
- Configurable Data encryption from 56 bit DES to 256 bit AES.
- Restict Connections by IP Address, User Names and Passwords.
- Fully configurable security allowing all features to be enabled or disabled.
- A powerful diagnostics tool providing all system information needed should support be required.