Web Help Desk Software 9.2.1.8
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Web Help Desk Software 9.2.1.8 Ranking & Summary
File size:
Platform:
Mac OS X, Mac OS X Intel, Mac OS X PPC, Mac O
License:
update/patch
Price:
Not available
Downloads:
13
Date added:
2009-08-25
Publisher:
MacsDesign Studio
Web Help Desk Software 9.2.1.8 description
Web Help Desk Software 9.2.1.8 (free edition) provides an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Major Features:
- Mac OS X Help Desk Software Solution
- Web-based Client UI
- Zero Footprint
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
Enhancements:
- Help Desk Change Log
- Web Help Desk News
- Help Desk Software Forum
Web Help Desk Software 9.2.1.8 Screenshot
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Web Help Desk Software 9.2.1.8 Keywords
Web Help Desk Software 9.2.1.8
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Web Help Desk Software 9.2.1.8 Copyright
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Version History
- Web Help Desk Software 9.2.1.10
- Web Help Desk Software 9.2.1.6
- Web Help Desk Software 9.2.1.5
- Web Help Desk Software 9.2.1.3
- Web Help Desk Software 9.2.1.2
- Web Help Desk Software 9.2.1.1
- Web Help Desk Software 9.2.0.10
- Web Help Desk Software 9.2.0.8
- Web Help Desk Software 9.2.0.7
- Web Help Desk Software 9.2.0.6
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