Web Help Desk Software 9.2.1.6
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Web Help Desk Software 9.2.1.6 Ranking & Summary
File size:
Platform:
Mac OS X, Mac OS X Intel, Mac OS X PPC, Mac O
License:
update/patch
Price:
Not available
Downloads:
15
Date added:
2009-08-16
Publisher:
MacsDesign Studio
Web Help Desk Software 9.2.1.6 description
Web Help Desk Software 9.2.1.6 is a free product for Mac OS X server installation. It brings an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Free Help Desk Software Integration:
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3 Web Help Desk Software
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year
- One Support Staff Admin Login
Major Features:
- Mac OS X Help Desk Software Solution
- Web-based Client UI
- Zero Footprint
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
Web Help Desk Software 9.2.1.6 Screenshot
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Web Help Desk Software 9.2.1.6 Keywords
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Web Help Desk Software 9.2.1.6 Copyright
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Version History
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Web Help Desk Free has come as an industry leading web-based help desk software feature set for Mac OS X Server with which you can track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Download
Web Help Desk offers users an outstanding feature set of the software which addresses critical IT and support areas, including: Incident and Problem Management, Asset and Desktop Management, Free Download
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